Thursday 21 January 2021

Broad set of additional features to facilitate the operation from helpdesk functionalities

Complete call center solutions have a certain price tag: $30 per user and month for the Essentials plan. For large call centers, a $50 Professional plan and custom pricing are available.Flexible and scalable, Vonage is another solid Cloud PBX choice. It offers voice and video calling, messaging, live chat, and video conferencing for up to 300 users. Additional tools range from social media integrations to virtual receptionists. Integrations are available for various third-party platforms, such as Office 365 and G Suite, Salesforce and computer science degree jobs.

Vonage’s pricing starts at $19.99 per user and month. More functionalities are included in the Premium and Advanced tiers, $29.99 and $39.99 respectively. Note that some features and integrations are billed separately. With an offer comprising voice and video calling, HD video conferencing, screen sharing, and team messaging, 8x8 is keeping up with the other options on this list. 

What makes this provider stand out is its international flexibility, as it offers toll-free numbers in 110 countries and local ones in 75. It further offers local number porting.Like Vonage, 8x8 also integrates smoothly with third-party platforms like Salesforce and Zendesk. 8x8’s Express plan, limited to basic features and a single line, starts at $12 per user and month. Higher-tier plans range from $25 to $45 and include more lines, features, and international options.

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